We are currently is looking for Senior RNO (VIP-CEM) for XL NPM project which the service based location in Jakarta.
So if you any references, please don’t hesitate to send the CV to email@example.com
for further processes.
Please also share this information to another related person who needed.
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Senior RNO (VIP-CEM)
E2E Complaint Analysis
VIP Network performance monitoring and user experience improvement
VIP Route KPI performance improvement and management
VIP Cluster KPI maintenance and Improvement
VIP Event management
In-house Tool development for daily routine tasks Automation
Minimum Bachelor Degree on Telecommunication/Electrical/Electronic/IT
Ability to work in a team
Ability to prioritize workload
Interpersonal, verbal and written communication skills
Proficiency in Microsoft Excel, Can develop Macros to automate daily routine tasks
Familiar with major apps within Android and IOS platform
Excellent communication & presentation skill
Problem-solving and troubleshooting skills
Able to work independently, detail-oriented, multitasking, work based on priority
Passionate, team player, self-initiative, creative problem solver
Ability to understand and analyze wireless network KPIs, 2G/3G/4G
Knowledge of cell site design and networks
Expertise in DT log analysis 2G/3G/4G
Must know E2E Call flow (CS&PS), and have Trace Analysis skills
Must have experience with Huawei, Ericsson and Nokia
Familiar with CISCO Architecture
Experience with traffic management, accessibility, mobility & retain ability aspects of LTE & UMTS.
Evaluate coverage problems and new service area requirements for coverage cells, Can do Physical optimization and understand the results based on different antenna
Understand the IBC design/issues/improvement processes
Expertise in Timer/Parameter optimization
Have experience with Feature implementations
Know the counters, KPI formulas
Experience with software
*CEM: Customer Experience Management
*OTT: Over the Top
*KQI: Key Quality Indicator
*E2E: End to End
Amalia Rahmawati (Amel)
Network Performance Services Department